The Culture Nerds - A Leadership Podcast

🗣️Audio Blog: Should you be Throwing People in the Deep End?

Simon Thiessen & Kirralea Walkerden

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Every leader has done it - 'thrown someone in at the deep end.'

But is it the right thing to do? Does it help people grow, sort those who can cope from those who can't, or make them stronger?

Or are those just comforting cliches we use to make us feel better about lazy leadership? Would it be better to work out how well someone can swim and throw them in at the appropriate depth? Perhaps get people wet at the shallow end, teach them to swim and nudge them into deeper waters equipped with the skills and confidence they need to thrive there?
 

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Speaker 1:

Before we get into today's episode, we want to acknowledge the privilege of living and working on Aboriginal land and we pay our respects to the Elders, past, present and emerging. This is an audio version of a blog on our website that you can find at reallearningcomau forward slash blog. If you prefer to read the text version, you can find it there. The blog was entitled Are you Guilty of Throwing People in the Deep End and Letting them Sink or Swim? People toss around this old cliche in workplaces, like a cork casually thrown overboard, being tossed around by the waves. It is often used to justify a lack of support and strategic growth opportunities for team members. Worse it papers over the failure of leadership that is usually the root cause. While the deep end has its merits, throwing people in there is almost always a flawed approach. A few people will thrive, but it is usually a knee-jerk reaction made necessary because we didn't develop people before they needed the skills. Circumstances sometimes dictate this approach because you find yourself fishing in a shallow pond for new team members. However, the deep end should never be the default approach for developing people. Assessing capabilities, providing support and encouraging growth are important topics of this article, so grab your imaginary snorkels and let's jump right in the Deep End, where People Sink. Picture this A new team member, fresh faced and full of enthusiasm, suddenly thrown into a role that exceeds their skill set and experience. It's like tossing a non-swimmer into a turbulent sea with our life jacket. While some may manage to stay afloat, others sink under the pressure and the fear of failure. The results are drowned morale, low productivity and potential burnout. It also leads to a blame-based, non-collaborative environment, as there's a scramble for precious space on the life rafts. As leaders, we need to acknowledge that hoping for the best won't lead to growth for all.

Speaker 1:

The Shallow End Learning to Swim. What if we took this approach? Instead, before casting someone into the deep end, we assess their capabilities and offer them a supportive and growth focused environment. We start them off in the shallow end, where they can comfortably touch the ground. This allows them to build their skills, gain confidence and learn the ropes at a manageable pace. By providing the tools, training and mentorship, we set them up for success, giving them the opportunity to learn to swim rather than just stay afloat. Of course, not everyone needs to start at the shallow end. Some team members will be comfortable in the middle standing on the tips of their toes, pushing their boundaries but able to breathe, avoiding the comfort zone, nudging them towards the deep end.

Speaker 1:

While the shallow end offers a safe haven, we can't allow people to remain there indefinitely. Comfort breeds complacency, and staying in one place stunts growth. Once individuals have learned to swim in the shallows, it's time to nudge them towards the deep end. This isn't about throwing them in and hoping they survive. It's a deliberate, strategic push towards new challenges and opportunities. By stretching their abilities, we foster growth, collaboration and a sense of accomplishment.

Speaker 1:

The role of leadership Leadership plays a pivotal role in this process. Outstanding leaders recognize the strengths and weaknesses of their team members and create environments that promote growth. They understand that not everyone will learn at the same pace and they adapt their approach accordingly. Effective leaders offer guidance, support and constructive feedback, serving as lifeguards who help their team navigate the sometimes treacherous waters of the workplace. Lifelines and safety nets, building a supportive culture. To truly empower individuals to learn and grow, we must create a workplace culture that values collaboration and support. By fostering open communication, encouraging knowledge sharing and providing resources, we build lifelines and safety nets for our team members. When they encounter challenges, they can reach out to their colleagues, mentors and leaders for guidance, ensuring they don't get lost in the deep end.

Speaker 1:

The joy of mastery, celebrating success. As individuals progress from the shallow end to the deep end, they master their roles and develop expertise. We must acknowledge and celebrate this journey from novice to skill professional. We should recognize and reward achievements to foster a culture of growth. Stop throwing people in the deep end. Instead, insist they get wet by getting in the shallow end. Then teach them to swim and challenge them to grow by nudging them towards the deep end. Some team members will take to their role like a duck to water. Others may need to start out with floaties. If you find yourself constantly throwing people in the deep end, look at your own process when investing in their growth before it became urgent have avoided the crisis. Even if you learned by throwing in the deep end and survived, it doesn't make it the best approach.